PRIVACY POLICY

1. Introduction

Amwaj Alkhaleej Real Estate Development LLC (known as AMWAJ DEVELOPMENT) respects your privacy and is committed to protecting the personal information you provide while using our Amwaj Real Mobile Application (the App). This Privacy Policy explains how we collect, use, store, disclose, share, protect and safeguard your personal information in connection with your use of the Amwaj Real mobile application (the "App").

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide and improve the App's services. The type of information we collect depends on how you use the App.

A. Information You Voluntarily Provide

This information is collected when you create an account, contact us, or use certain features:

  • Account Information: Name, email address, username, password, and [other specific registration details].
  • Payment Information: If you make in-app purchases, we use a third-party payment processor [Name of Processor, e.g., Google Play, Apple App Store]. We do not store your full credit card details.
  • User Content: Any information you post, upload, or share through the App, such as [e.g., photos, messages, custom settings].
  • Communications: Information provided when you contact us for support or feedback.

B. Information Collected Automatically

When you use the App, we automatically collect certain device and usage data:

  • Device Information: Device model, operating system version, unique device identifiers, mobile network information, and crash data.
  • Usage Data: Details of how you use the App, including access times, features viewed, screens visited, and time spent on the App.
  • Location Data (if applicable):
    • Precise Location: Only if you grant us permission, we collect precise location data (GPS) to enable features like [e.g., location-based services].
    • Approximate Location: Derived from your IP address or mobile operator.
  • Permissions Data (if requested): Information related to specific device permissions you grant, such as access to your camera, microphone, or contacts, which is used only for the App's stated functionality (e.g., to upload a profile picture).

3. How We Use Your Information

We use the collected information for the following purposes:

  • To operate the App, create your account, process transactions, and provide customer support.
  • To understand how users interact with the App, identify performance issues, and develop new features.
  • To protect our users and the App from fraud and abuse.
  • To send you necessary updates, notifications, and respond to your requests.
  • To personalize content, show relevant ads, and measure the effectiveness of our campaigns. (You must provide an opt-out)

4. How We Share Your Information

We do not rent or sell your personal information. We may share your information only in the following situations:

  • Third-Party Service Providers: We share data with vendors, consultants, and other service providers who perform services on our behalf, such as:
    • Analytics Providers: [e.g., Google Analytics, Firebase]
    • Advertising Partners: [e.g., Google AdMob, Facebook Audience Network]
    • Payment Processors: [e. g. Payment Gateway]
    • Hosting Providers: [e.g., AWS, Azure]
  • Legal Requirements: If required by law, summons, or government request, we may disclose your information.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may share your information for any other purpose disclosed to you with your explicit consent.

5. Data Security

We implement reasonable technical and organizational measures to help protect your personal data from loss, misuse, and unauthorized access. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services, or to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using the App, you consent to this transfer.

8. Your Rights and Choices

Depending on your location (e.g., EU/EEA, California, UAE), you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification/Correction: You can request that we correct any inaccurate or incomplete data we have about you.
  • Right to Erasure/Deletion: You can request that we delete your personal data.
  • Right to Object/Opt-Out: You can opt-out of data collection for specific purposes (e.g., marketing or targeted advertising).
  • Right to Withdraw Consent: Where we rely on your consent to process data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [ Email Address : support@amwaj-development.com ].

9. Children's Privacy

The App is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and on this page. We will change the "Effective Date" at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Office address - Office 50, Park Heights Square 1, Dubai Hills, Dubai, UAE
E-mail : support@amwaj-development.com
Phone : +971 80026925